FAQs

Grasso's Towing

  • What services do you offer?

    At Grasso's Towing, we offer a comprehensive range of towing services. This includes roadside assistance, vehicle recovery, long-distance towing, and specialized transport for exotic or luxury vehicles. We're equipped to handle emergency towing for various vehicles including cars, trucks, and motorcycles. For more details about our services, please don't hesitate to contact us.
  • How quickly can you respond to a towing request?

    Our response time typically ranges from 30 minutes to an hour, depending on your location and current service demand. We're committed to providing swift assistance to our clients across Rhode Island, Massachusetts, and Connecticut.
  • Do you tow vehicles of all sizes?

    We specialize in towing light and medium-duty vehicles. This includes cars, SUVs, pickup trucks, vans, and other vehicles weighing up to 12,000 lbs. For specific information about your vehicle, please contact us directly.
  • What if my vehicle breaks down in a remote area?

    Our towing services cover a wide area, including remote locations. If you find yourself stranded in an area with limited access, please contact us. We'll dispatch a towing vehicle equipped to handle off-road situations, ensuring you receive the assistance you need.
  • Are your towing services available 24/7?

    Grasso's Towing operates daily from 5 AM to midnight. While we're not a 24/7 service, we strive to be available during the hours when our customers are most likely to need assistance.
  • Do you offer any additional roadside assistance?

    Yes, we provide a variety of roadside assistance services in addition to towing. These include jump-starts, tire changes, fuel delivery, and lockout assistance. Our aim is to get you back on the road as quickly as possible, whether that requires a tow or on-site assistance.
  • How do I know your towing service is reliable?

    Grasso's Towing is a licensed and insured company, staffed by experienced professionals who undergo extensive training. We maintain our fleet regularly to ensure our equipment is in optimal condition for every job. Additionally, we have garnered excellent reviews on Google, reflecting our commitment to quality service.
  • What payment methods do you accept?

    We accept various payment methods to ensure convenience for our customers. These include cash and credit cards. In certain situations, we may also be able to work with your insurance coverage. Our goal is to make the payment process as straightforward as possible.
  • Can you tow my vehicle if it's stuck in a parking garage?

    We encourage you to contact us directly to discuss your specific situation. Generally, we're able to assist customers in a wide variety of scenarios that require towing services, including vehicles stuck in parking garages.
  • Do you provide towing services for commercial vehicles?

    Indeed, we offer towing services for commercial vehicles such as delivery trucks, vans, and fleet vehicles. Whether you represent a small business or a large corporation, we're equipped to handle your towing needs efficiently and professionally.